Employer Helpline
Quick guidance when something comes up
Employers can access confidential, initial guidance from Business 360 Workplace Consultants for general HR and workplace questions.
Typical questions include:
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- employee performance or conduct matters
- ending employment
- workplace policies and contracts
- interpersonal issues or grievances
- workplace safety and wellbeing
- general workplace Duty of Care requirements
This service is suited to questions that can be addressed without a detailed review of your workplace or supporting documentation.
Where a matter requires a more detailed review or ongoing support, we can outline suitable next steps.
When more support is needed
Workplace responsibilities extend beyond responding to individual issues. They include maintaining clear standards, applying consistent processes, and keeping systems current.
Where required, we can support you with practical frameworks, documentation, and advice to help manage performance, conduct, and workplace risks in a structured way.
If you’d like to discuss your situation in more detail, you can book a time to chat about your business on Teams by clicking here.
Or contact the Employer Helpline at 1300 287 360 to discuss your needs.
Our guidance is based on our understanding of current employment laws and practices and is limited to the information discussed at the time. It is general in nature and does not take into account all aspects of your workplace or circumstances.
While we aim to provide accurate and practical direction, this service does not involve a detailed review of your business, documentation, or specific situation, and should not be relied on as a substitute for independent legal advice. Employment laws and requirements may also change over time.
Where more comprehensive support is required, including a detailed review of your workplace or documentation, we can outline suitable next steps.

